Guidelines on writing Defect Description

On August 12, 2009 / By admin / In Manual Testing / Reply

Defect can be expressed as “Result followed by the action”. That means, the unexpected behavior occurring when a particular action takes place can be given as defect description.

1. Be specific. State the expected behavior which did not occur – such as after pop-up did not appear and the behavior which occurred instead.

2. Use present tense.

3. Don’t use unnecessary words.

4. Don’t add exclamation points. End sentences with a period.

5. DON’T USE ALL CAPS. Format words in upper and lower case (mixed case).

6. Mention steps to reproduce the defect compulsorily.

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