Guidelines on writing Defect Description
Defect can be expressed as “Result followed by the actionâ€. That means, the unexpected behavior occurring when a particular action takes place can be given as defect description.
1. Be specific. State the expected behavior which did not occur – such as after pop-up did not appear and the behavior which occurred instead.
2. Use present tense.
3. Don’t use unnecessary words.
4. Don’t add exclamation points. End sentences with a period.
5. DON’T USE ALL CAPS. Format words in upper and lower case (mixed case).
6. Mention steps to reproduce the defect compulsorily.